HSBC Repurchases 4.6 Million Shares in London, Hong Kong Stock Exchanges HSBC Claims Innocence Amid First Citizens Allegations of 'Poaching' Silicon Valley Bank Staff HSBC Buys Back 4.7 Million Shares in London, Hong Kong Bourses ![]() HSBC, Nationwide, TSB Trim Mortgage Rates Amid Lower UK Inflation HSBC Buys Back 4.6 Million Shares in London, Hong Kong HSBC HOLDINGS PLC : Ex-dividend day for for interim dividend HSBC Repurchases 4.5 Million Shares in London, Hong Kong BoursesįTSE 100 flat, peers and pound up before US dataįTSE 100 underperforms ahead of US inflation data HSBC HLDGS : RBC reaffirms its Buy rating Shares in HSBC were up 0.2% to 643.90 pence each in London on Tuesday at midday.Ĭopyright 2023 Alliance News Ltd. ![]() "As soon as we discovered the issue, we took various steps to improve our processes in order to avoid this happening again." We've already put in place robust processes to prevent this happening again."Ī spokesperson for HSBC UK said: "We are sorry some of our former customers did not receive their payment transaction histories, required by the CMA, when they closed their business current accounts. "HSBC, Nationwide and TSB customers should not have to face this issue when looking to switch supplier and the CMA stands ready to take further action if these failures are repeated."Ī statement from TSB said: "This was an administrative error that TSB identified and reported to the CMA. We will be watching closely to make sure they don't let people down again. ![]() While the watchdog does not have the power to impose financial penalties on those who breach CMA competition remedies, it expects that the Digital Markets, Competition & Consumers Bill will eventually provide it with this power, increasing the incentive for firms to comply with CMA remedies in future.Īdam Land, senior director of remedies, business and financial analysis at the CMA, said: "It's not acceptable that these three providers have failed to provide important information to a total of nearly 170,000 customers, despite this order being in place since 2017. The CMA said it will monitor their future compliance closely. The providers reported the breaches to the CMA and they have been putting agreed changes to their systems in place to prevent a recurrence. TSB failed to send payment transaction histories to 105,607 customers for over a year, Nationwide Building Society failed to send these histories to 51,185 customers for over five years, while HSBC failed to send payment transaction histories to around 12,200 customers for nearly five years. ![]() Without such evidence, it might be harder or more expensive to take out credit, a loan or mortgage. These act as important evidence of a customer's creditworthiness if they choose to apply for credit, a loan or mortgage elsewhere. The providers breached part five of the retail banking order, which requires that payment transaction histories should be provided to customers when they close their account. The UK Competition & Markets Authority, which has written to the two banks and building society, said the failures are "not acceptable". (Alliance News) - The UK competition watchdog on Tuesday accused HSBC Holdings PLC, Nationwide Building Society and TSB Banking Group of collectively letting down a total of nearly 170,000 customers by failing to provide payment transaction histories.
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